Privacy Policy
Last updated: January 2026
Rainbow Restoration of Highlands South Central ("we", "us", "our") respects your privacy. This policy explains what information we collect through this website and how we use it.
Information We Collect
- Contact details you submit — name, phone number, property address, email, and any description of your damage or service need.
- Usage data — pages viewed, referring page, browser type, and approximate location, collected automatically through standard web analytics.
- Cookies — small files used to keep the site working properly and to measure site performance.
How We Use Your Information
- To respond to your request and dispatch a restoration crew.
- To provide estimates, schedule work, and coordinate with your insurance carrier.
- To follow up about your project and, where permitted, share service updates.
- To improve site content, performance, and security.
Calls and Text Messages
By submitting a form or calling us, you consent to be contacted by phone, text, or email about your request. Message and data rates may apply. You can opt out of text messages at any time by replying STOP.
Sharing Your Information
We do not sell your personal information. We share it only with parties needed to complete your service — such as our technicians, your insurance adjuster (at your direction), and vendors that host our website or handle scheduling — or when required by law.
Data Retention & Security
We keep service records as long as needed for business, insurance, and legal purposes, and we use reasonable administrative and technical safeguards to protect them. No method of transmission over the internet is completely secure.
Your Choices
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below. You may also disable cookies in your browser settings.
Children's Privacy
This site is not directed to children under 13, and we do not knowingly collect their information.
Changes to This Policy
We may update this policy from time to time. The revised version will be posted on this page with a new "last updated" date.
Contact Us
Rainbow Restoration of Highlands South Central
1850 Taylor Ave. Unit #4, Louisville, KY 40213
(347) 299-7198
kharl.abellard@rainbowrestores.com